Once a Year Big Fuzzy Beasties

An Open Letter to Once a Year Big Fuzzy Beasties:

Dear Once-a-year (OAY) big fuzzy beasties (BFB)… We love grooming you. Seeing your fur fly is very satisfying to a groomer, and watching you leave feeling good with your tail wagging makes us very happy.

Can we talk?

Regardless of breed, the bare minimum for professional coat maintenance is every 12 weeks, not 52.  When we book you, we set aside x amount of time and quote x amount of dollars based upon three month service, and three months worth of undercoat…not 12.

You are asking us to do a years’ worth of grooming in a single day!

Also, when we only see you once a year, your spa experience isn’t quite spa-like as you are unaccustomed to the blow dryers, the handling from strangers, the bath.  (nail trimming wh-aattt??) And, well, the fact is if you weigh more than your groomer and decide that your big fuzzy booty is just fine all matted and smelly, it can seriously cause wear and tear on our equipment and our bodies in order to give you the care that you need 😉

This year we are going to make some changes to our OAY BFB policy.

As it is impossible to see your dog’s condition over the telephone, we are going to charge hourly instead of a set fee if you have a fuzzy beastie and it has been more than three months since your last groom.

The thing is, it’s not fair that the same rate applies to a OAY than applies to a regularly maintained good condition coat. The extra hours that it takes to groom your dog over and above what is reasonable for the breed are now going to be reflected directly on your bill.

I say this will love and respect, as a groomer of 24 years. We are a labour based industry and need to charge appropriately for our time, including the extra time put into these extreme OAY grooms.

Still want to come once a year? Simple. Brush and maintain your dogs coat and keep it in reasonable condition. Hourly billing will reflect the condition of your pet.

And please don’t forget, it has ALWAYS been part of our customer service policy that we provide FREE brushing and combing lessons to our Fur-parents, for all fuzzy beasties big and small.


Love and Grooming,


Asian Fusion Dog Grooming at A Royal Touch Pooch Parlour !

What is Asian Fusion Grooming?
Here’s a great link for you to read:

Asian Freestyle

Asian Fusion Grooming is freestyle and very expressive. It gives your Pooch a unique expression matching his or her unique character.

Here are some examples of Asian Fusion from the stylists at A Royal Touch Pooch Parlour:












Are you interested in trying something different for your Pooch?
#callyourgroomer and book a consultation!

Love and Grooming,


January should be PRIMETIME season not SLOW season for Pet Stylists :)


January, while typically slow season in the Pet Stying industry, should be Prime Time!#thinkmaintenancenotmiracles

ESPECIALLY if your pet is fearful, nervous or reactive.
Come see us now when we can spoil your pet, please don’t wait until spring rush when the salon is busy, hectic and noisy!


Call your Pet’s Stylist Today!

Love and Grooming,
Jeanette and the ladies at A Royal Touch Pooch Parlour










Fall Grooming Tips

fall-dogIt’s Fall. For Calgarians, we are still wondering where our summer is!
Our pooches have been wet.  Then dry.  Then wet again.

Has their coats been maintained through our moody weather months?

Matts, when wet, if allowed to air dry will tighten and shrink like a pair of wool pants in the dryer.  This makes them almost impossible to remove.

Please take a brush and a comb through your pet.  Brush backwards, from the tail towards the head, and upwards on the leg. Finish with a metal comb.

Does the comb snag?  A matt free coat will allow the comb to glide from the base to tip of the hair shaft smoothly.  From the skin out.  If it snags, separate the hair and look at the size of your problem. If it is not too big, try to work it out with your brush.  Please watch your dog!  If he or she is suffering, the matts are too tight and must be clipped.

*Please do NOT cut the matts out yourself.  Not only will it look unsightly, but when you lift a matt it will bring SKIN with it. Please don’t do this, the risk to your pet is too high.*

If you are still having trouble, please call your professional pet stylist at A Royal Touch and book an appointment.

Remember, we are happy to provide complimentary brushing and combing lessons to all of our clientele!

At A Royal Touch it is our goal to help you and your pet attain your pet syling goals through humane grooming, ethical handling, and clarity of communication with pet owners.

Give us a call today!  403-277-9194

Love and Grooming,




We are a Finalist for the People’s Choice Award at the Calgary Chamber of Commerce Small Business Week!











A Royal Touch Pooch Parlour is a finalist for the people’s choice award during small business week at the Calgary Chamber of Commerce!

We are so grateful to Calgary Pet Lovers for their support  🙂

Please follow the link and vote for us here:


Thank You Calgary Pet Lovers!

20160621_170458Guess What!

We were voted the Best Pet Groomer in Calgary according to the Metro Community Choice Awards.

Thank you Calgary Pet Lovers! We are over the moon with joy.  We are humbled and grateful for your votes and hope to keep improving!

Love and Grooming,

Jeanette, Tammy, and the ‘Infinite Sarahs’ of A Royal Touch Pooch Parlour


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20 X 3 Brushing Technique for Dog Coat Maintenance and Matt Prevention
















Many Pet Owners are Frustrated by having to have their dogs hair clipped short by their Professional Pet Stylist.

The Pet Stylist puts the humane treatment of your pet first, and if the coat cannot be saved without undue discomfort and stress to your pet, clipping can be the only choice.  A fresh start. An opportunity to acclimate your pet to regular brushing and combing at home in between visits to the salon.

With this is mind, we introduce you to the #20X3brushing technique.

It’s pretty simple. Most dogs can be maintained with 20 minutes of (proper technique) brushing and combing, 3X/week.  That’s it. All the fancy grooming tools mean nothing if pet owner’s don’t appropriately use them on a regular basis in between clips.

  • Brush backwards, from tail to head, and upwards on the legs.
  • Follow with a metal comb.
  • If you cannot get a comb from the skin to the tip of the hair shaft, your dog’s coat condition is compromised.  Seek a professional pet stylist for advice!
  • Always get your #20X3brushing done in the same place in your home. Dogs LOVE routine!
  • Follow positive reinforcement techniques. Reward for cooperation.
  • Most Professional Pet Stylists will offer complimentary brushing and combing classes.  Become an expert on coat maintenance, and get your information from a professional!
  • Exercise CAUTION with dematting tools. Get training on their use. They are DANGEROUS.
  • Please do NOT cut matts out of your dog’s coat with scissors.  You may cut the skin underneath.

So Remember, Brushing 20X3 (20 minutes, 3X/week) may be the solution you need to maintain your pet’s coat in between grooming appointments.

If you want long beautiful coat on your pet, a Breed Trim or sculpted scissor cut, remember it is up to YOU at home to bring us a happy, healthy matt free dog who loves to be brushed.  Let the professionals do what they do best, Pet Styling not shaving 🙂

On a final note, your #20X3brushing can be a bonding experience between you and your dog.  You train them to sit, stay, walk on leash, why not train them to accept brushing and combing and make it part of your regular routine?

Remember the #20X3brushing technique  and give it a try!

You and your pet will be happier, and so will your professional pet stylist!

Love and Grooming,