Let’s Talk about our Maintenance Program!

A Royal Touch Pooch Parlour has an AMAZING maintenance plan that we are very proud of 🙂

Maintenance might be a good choice for you if:

  • You like high maintenance hair cuts
  • You don’t have time to brush
  • You are fastidious about hair in your home
  • You like a clean sweet smelling pooch
  • Your pet is reactive or rescued and needs acclimation to grooming
  • Your pet has a skin or health condition requiring regular bathing
  • You want to save money on grooming!
  • You MUST have Saturday appointments 😉  (they book up pretty far in advance)

Here are the details:

  • You book your appointments for the year
  • Your appointments must be for every 6 weeks or less
  • You can move your appointments as required BUT:
    • They must be rebooked in the 6 week window, and
    • We get at least 24 hours notice
  • You receive a 10% discount on your grooming services!
  • We send you reminders via text or email and we will see you and your pup every 6 weeks! (or less)
  • Appointments must be for the SAME dog each visit 😉

If you have any questions or would like to join our Maintenance Program please pop in, call us at 403-277-9194 or email aroyaltouchreservations@shaw.ca

 

Love and Grooming,

Jeanette


Season’s Greetings From your Professional Pet Stylists at A Royal Touch Pooch Parlour

As another year comes to a close I wish to extend a warm thank you to all of our beloved clientele.

If you don’t mind I would like to say a few words.

I can’t believe A Royal Touch has been mine for over two decades.  When I started grooming I had just retired from the military and transferred into the Primary Reserves.  As a soldier I was a last name, a rank, a number. After my grooming training I couldn’t find a salon to work in where I felt comfortable.  My work is MORE than a job, MORE than money…I needed like-minded peers. When I bought my business, I decided it was going to be more than a vehicle for making money; I had a real passion for my new job and loved working with dogs and cats. Furthermore, I wanted to create a culture for my staff where there was a sense of family. I never wanted anyone on my team to feel like they didn’t matter. When you value your people, they value your company.

My staff over the last twenty years has changed due to natural attrition, life changes, and well, some never bonded with the team or identified with our culture.  My ladies are quirky. We are from all walks of life, different religions, ethos and cultures. We are pierced and tattooed. And some of us, well, me, am a serving member of the Royal Canadian Navy Reserves.

What does that mean?  Trust is everything. I travel a lot for my military career so my manager, Sarah McKinnon, has huge responsibility with her job. I trust her judgement explicitly and know she will always make the ethical and safe choice when it comes to the care and grooming of your pet. Sarah, in addition to being my manager, is my senior Pet Stylist. She loves all breeds and has a particular talent with Doodles 🙂

Tammy McLaren came to us when she needed a life change and a working environment full of strong, confident women and blesses us each every day with her calm, patient handling and Pet’s First Grooming Style.  She is a miracle worker with puppies!

Our brand new Junior Pet Stylist Brittany Leach-Roberts is a fireball of energy and passion for pets. When she’s not at the salon she is volunteering her time with Rescue Services and tinkering with her truck.  She is our Go-To when something needs repair! I am pleased to announce I will commence her groomer training in January and Personally see to her success.

My previous salon Manager deserves Special Mention. Sarah Kennedy, you walked into my salon a scruffy teenager with no experience and an ‘interesting resume’ to say the least. You bathed, learned how to groom, certified, and eventually ran my business. Eleven and a half years later, you left to have a wonderful life making beautiful babies with the man of your dreams. I miss you every day but I’m so happy for you and very proud of the amazing woman you are!

Over the years everyone who has been a part of my team has left a bit of themselves with me. I think of them occasionally and smile, or sometimes shake my head 😉 but I can honestly say I have created the culture that I set out to. Everyone matters. And we are all unified with a passion for Pet Care and an uncompromising Pet’s First philosophy.

So as we end 2017, I wish to say thank you to my staff, and my clientele.  We have survived the advent of big box stores, close competition, mandated wages, a 300% rent increase since I bought the salon, floods, snow storms, and all the joys operating in a 100 year old building entails.

I can’t wait to see what 2018 brings!

Love and Grooming,

Jeanette Embree.


Nail Trimming

 

To enter, please visit our Facebook Page  https://www.facebook.com/ARoyalTouch/

 

 

 

 

 

 

Nail trimming At A Royal Touch Pooch Parlour.  No appointment needed, come between 10AM and 2PM Tuesday through Friday. $10.00 plus GST.

In order to keep the nails short, nail trimming must be done monthly.  Many people believe if they get the dog’s nails trimmed with grooming it is enough.

It’s not.

If you are getting your pooch groomed every two months or more, we should be seeing you in between for nail maintenance.

Here’s a great read:

http://www.whole-dog-journal.com/issues/19_4/features/Nail-Clipping_21430-1.html

And a diagram for you:

 

 

 

 

 

 

So let’s promote Nail awareness this month!

Love and Grooming,
Jeanette


2017 Maintenance Calendars are Here!!

A Royal Touch Pooch Parlour has an AMAZING maintenance plan that we are very proud of 🙂

Maintenance might be a good choice for you if:

  • You like high maintenance hair cuts
  • You don’t have time to brush
  • You are fastidious about hair in your home
  • You like a clean sweet smelling pooch
  • Your pet is reactive or rescued and needs acclimation to grooming
  • Your pet has a skin or health condition requiring regular bathing
  • You want to save money on grooming!
  • You MUST have Saturday appointments 😉  (they book up pretty far in advance)

Here are the details:

  • You book your appointments for the year
  • Your appointments must be for every 6 weeks or less
  • You can move your appointments as required BUT:
    • They must be rebooked in the 6 week window, and
    • We get at least 24 hours notice
  • You receive a 10% discount on your grooming services!
  • We send you reminders via text or email and we will see you and your pup every 6 weeks! (or less)
  • Appointments must be for the SAME dog each visit 😉

2017-maintenance-calendar-side-a-2

 

 

 

 

 

 

Here’s how you can join our maintenance program!

  • Right click and print the above calendar
  • The blacked out dates are unavailable due to weekends and holidays
  • Circle the dates you would like (must be every 6 weeks or less!)
  • You can send us a pic or pdf via email at aroyaltouchreservations@shaw.ca
  • We will enter your appointments and email you a confirmation.

We hope to hear from you!
Love and Grooming,

Jeanette.


The importance of Winter Grooming

A grooming demonstration for our beloved clientele along with a gentle reminder of the importance of winter grooming.

Packed, unhealthy and matted undercoat does not keep your pooch warm! It traps moisture at the skin, leading to skin trauma and fungal infections.

Give us a call this week for your fall deshedding service to help keep your pup’s coat and skin healthy and easy to maintain during the colder weather.

Call to book at 403-277-9194, message us here,
or email aroyaltouchreservations@shaw.ca
Love and Grooming,
Jeanette.